Platform Guide
Everything you need to know about using Triage Trainer to improve clinical safety and efficiency.
Contents
User Roles
Triager
The core learner role. Triagers participate in simulation sessions to practice their clinical decision-making.
- Join sessions via code
- Make triage decisions (Urgency, Modality, Clinician)
- Receive immediate feedback (Training Mode)
- View personal performance reports
Practice Facilitator
Manages training for a single practice. Ideal for GP Partners or Practice Managers.
- Create local training sessions
- Manage practice "seats" for staff
- Customize scenario model answers
- View practice-level reports
Training Programme Facilitator
Oversees training across multiple practices or a VTS scheme.
- Create large-scale sessions (Multi-room)
- Manage larger cohorts of learners
- Access aggregate analytics
Creating Sessions
Facilitators can create sessions with different "Slot Population Modes" to simulate various pressure levels.
Jeopardy (100%)
Slots exactly match demand. Zero margin for error. Simulates a high-pressure day.
Balanced (105%)
5% surplus slots. A realistic but busy day with minor flexibility.
Well-staffed (115%)
15% surplus slots. Good for beginners or focusing on accuracy over speed.
Slot Management
Real-world triage is constrained by appointment availability. Triage Trainer simulates this with a dynamic slot system.
How it works
- Setup: Facilitators define available clinicians (e.g., 2 GPs, 1 Nurse) and their slot counts.
- Auto-Populate: Use the "Auto-Populate" feature to automatically calculate and distribute slots based on the selected scenarios and difficulty mode.
- Live Tracking: As Triagers book appointments, slots decrease in real-time.
- Infinity Mode: Disable slot limits for pure clinical decision practice without capacity constraints.
Reports & Analytics
Comprehensive feedback is crucial for improvement.
Session Reports
Immediate feedback after a session, showing accuracy against model answers and peer comparison.
Room Comparison
For multi-room sessions, compare performance across different groups (e.g., GP Registrars vs Partners).
Safety Analysis
Highlight "Under-triage" (unsafe) and "Over-triage" (inefficient) trends to target training needs.